Customer Service for supporting e-Commerce

Customer Service for supporting e-Commerce | oferta pracy myworknet

On behalf of our client, international outsourcing center we are looking for candidates with fluent English and one of the following: German, Italian, Polish, Dutch, Swedish, Danish, French.

Lokalizacja: Athens, Greece
Numer referencyjny: IsVn7-0605
Czas dodania oferty: 06.05
Rodzaj pracy: Umowa o pracę

customer service

call center



Opis stanowiska

You will be supporting a very well known chain of jewelry stores - PANDORA.

No experience needed.

Opening hours 7 days a week, 8AM-9PM for all languages

Wymagania na stanowisko

 - No technical skills required
- Respond to eCommerce client’s requests through multiple communication channels (phone and email)
- Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud order
and returns)
- Be knowledgeable about given promotions and inform customers about new offers
- Answers questions like Where is my order, How can I can a refund,…

Please note, that to be considered you need to be eligible to work in Greece.

Fluent English and one of the following (German, Italian, Polish, Dutch, Swedish, Danish, French) is a must!


The job offer:

- yearly contract, after 1 year possibility for perm contract
- full, comprehensive training in the role of Customer Service for supporting e-Commerce.
- annual salary of between 14640 Euros gross to 16800 Euros gross (depending on the language) - The salary is not negotiable!
- help with relocation cost (the company is paying for the flight within EU)
- the company is paying for the first two weeks of accomodation
- bonuses and extra benefits after traning completion as well as after 6/9/12 months
- one free meal in company's canteen
- after three months there is possibility to apply for promotion
- effortless recruitment process by phone/skype
- private medical and life cover
- 2 paid flights per year (EU) to your homeland
- Greek, cooking classes and many more


Apply by sending your cv in English to:

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