Italian Remote Customer Service Consultant - working from home

Italian Remote Customer Service Consultant - working from home | oferta pracy myworknet

On behalf of our client, international outsourcing center we are looking for candidates with fluent Italian and English to work in Greece.

Lokalizacja: Athens
Numer referencyjny: uioPy-28092020
Czas dodania oferty: 20.10.2020
Rodzaj pracy: Kontrakt

Opis stanowiska

- you will respond to eCommerce client's requests through multiple communication channels
- maintain solid customer relationships by handling their inquiries and concerns
order up-selling, troubleshooting, fraud order and returns
- providing information on new offers and promotions


Wymagania na stanowisko

- no experience needed

- fluent Italian and English is a must!



Oferujemy

- 3 months contract, remote work from home
- full, comprehensive training in the role
salary 14640 Euro gross per annum. (The salary is not negotiable)
- help with relocation cost (the company is paying for the flight within EU)
please be informed that due to the current safety guidelines, you will need to be in Athens 2 weeks in advance in order to follow the quarantine guidelines currently in place and we will provide you up to three week’s hotel accommodation ( at a hotel selected by the company). Also keep in mind that if guidelines and circumstances change, we will act accordingly by offering up to two week’s accommodation as usual. The Company provides free real estate agency services to find accommodation.
- bonuses (up to 200 Euro per month) and seasonal payments: (Christmas Benefit - one extra salary proportional to the actual days worked during the period from May to December, payable until the 23rd of December and Easter bonuses half a salary, proportional to the actual days worked during the period from January to April, payable during the week before Easter) Leave Allowance- half a salary, proportional to the actual days worked annually payable until the end of July, or in the end of each calendar year or at the termination (not renewal) of the contract.
- effortless recruitment process by phone/skype
- private medical insurance
- free Greek language seminars (subject to available capacity) & other related benefits (discounts for Greek lessons)
- free participation to all events & HR initiatives (Sport Club, Celebration, CSR activities, etc.)

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